Privacy Policy

This Privacy Policy explains how Amplitude Entertainment, LLC (“Bus Call,” “we,” “us”) collects, uses, and protects information when you use the Bus Call service at getbuscall.com. We keep this short and plain: we collect what we need to run your tours, and we don’t sell your data.

1. Information we collect

• Account information — your name, email, and a securely hashed password. We never store your password in plain text.
• Tour information you enter — shows, schedules, travel, hotels, contacts, guest lists, financial details, and notes.
• Documents you upload — files such as itineraries, day sheets, contracts, and receipts, and the details read from them.
• Payment information — if you subscribe, our payment processor collects your card details directly. We do not receive or store full card numbers; we keep only limited billing status (such as your plan and whether a subscription is active).
• Basic technical data — a session cookie to keep you signed in, and standard server logs (such as IP address and browser type) used for security and reliability.

2. How we use information

• To provide the Service — store your tour data and show it to the members you share it with;
• To read uploaded documents and suggest details to add;
• To process subscriptions and prevent fraud;
• To secure, maintain, and improve the Service;
• To contact you about your account or important service notices.

We do not sell your personal information, and we do not use it for third-party advertising.

3. Automated document reading (AI)

When you upload a document, its contents are sent to our AI provider (Anthropic, the maker of Claude) so their model can read it and return structured details. This processing happens only to serve your request. We do not use your documents or tour data to train AI models, and our AI provider processes the data on our behalf as a service provider. If you would rather not have a document read automatically, simply don’t upload it — you can always enter details by hand.

4. How information is shared

• With your team — information you add is visible to the managers and crew you invite, according to the access you grant them.
• With service providers — companies that help us run the Service (hosting/infrastructure, our payment processor, and our AI provider), who may access data only to perform their work for us.
• For legal reasons — if required by law, or to protect the rights, safety, and security of our users or the Service.
• In a business transfer — if the Service is involved in a merger, acquisition, or sale, your information may transfer as part of that transaction.

5. Data retention

We keep your information for as long as your account is active. If you delete content or close your account, we remove associated data within a reasonable period, except where we need to keep limited records for legal, security, or accounting reasons.

6. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and hashed passwords. No system is perfectly secure, but we work to safeguard your data and to limit who can access it.

7. Your choices & rights

• You can view and edit most of your information directly in the app.
• You can request a copy of your personal data, or ask us to delete it, by emailing chris@getbuscall.com.
• Depending on where you live, you may have additional rights over your personal data; contact us and we will honor applicable requests.

8. Children

The Service is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

9. International users

We operate in the United States, and your information may be processed there or in other countries where our service providers operate. By using the Service, you understand your information may be transferred to and processed in the United States.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you.

11. Contact

Questions or privacy requests? Email chris@getbuscall.com.